Organisations have weathered the storm of 2020 but many have not changed their business models. In six simple steps, ISG can outline the plan business needs to take to get ready for the new way of working. We live in a world with the digital capabilities of 2021, the social mobility of the 1950s and yet we need to plan for the future. This session will bring to life the key building blocks that ISG suggests all organisations need to understand in order to flourish in the post pandemic world.